Managing customer complaints is a fundamental, internal process influencing customer perceptions and the attitudes of your staff. Pay attention to complaints and you can perk up customer satisfaction for the better.
Joseph Stone Capital says that most people with a complaint would not even tell you about it. Instead, they will walk away and tell other people: your customers, prospects, and competitors – at times government agencies and the press!
Customers who do complain are actually your best friends, your free consultants, your valued business partners. They offer you the information you need to improve customer satisfaction. Be sure you treat them that way to perk up customer satisfaction.
Media ContactCompany Name: Joseph Stone Capital LLCContact Person: Media RelationsEmail: Send EmailPhone: 866-866-1433City: MineolaState: NY 11501Country: United StatesWebsite: https://josephstoneadvisors.com/